Start with a useful welcome
Introduce your business and guide the customer toward the information they need. A clear opening can help distinguish a menu inquiry from a reservation request, or a course question from an existing application.
WhatsApp marketing automation
A helpful first reply. Less repetitive work.
Start customer conversations with configured replies and guided flows. Watiqo helps your team handle recurring questions while keeping personal conversations in the shared inbox.
Settings
Manage messages and automation for your team
Guided chatbot Beta
Greet customers with quick-reply buttons and guide them through bookings, menus, and handoffs.
Auto-replies
Respond to incoming WhatsApp messages inside the 24-hour window.
Welcome message
Welcome! 🍽️ How can we help you today?
Book a Table · See Menu · Talk to StaffHOW IT HELPS YOUR TEAM
WhatsApp marketing automation, built around your workflow.
Guide common questions
Configure replies around familiar questions and industry-specific conversation flows. Share helpful information such as catalog details instead of making your team type the same answer repeatedly.
Keep people part of the conversation
Use automation as a starting point for customer service. Your team can review the conversation in the inbox and respond to questions that need more context or individual attention.
From setup to your next conversation.
- 01
Identify the questions your team answers most
- 02
Configure relevant replies and guided flows
- 03
Review conversations and refine the information
Questions about whatsapp marketing automation
Does Watiqo use AI to write every response?
This workflow uses configured replies and guided automation. It does not require or promise an AI agent that independently answers every customer question.
What can I use automated replies for?
Welcome messages, common questions, and industry-specific guidance are useful starting points. Choose the replies that fit the way your business handles inquiries.
Can my team still respond personally?
Yes. Customer conversations remain available in the shared inbox so your team can respond with the context of the interaction.
Connect the rest of your workflow.
Find WhatsApp workflows for your industry →Get started today.
See how Watiqo can bring your campaigns, conversations, and follow-ups together.